929-996-2820
VIKING cooktops
Viking cooktops are represented by induction, electric and gas appliances. All models are characterized by convenient control. Different variations of burner designs and combinations of burners allow you to use any type of cookware and place them in an optimal way.
Shedule Appointment

36" Electric Radiant Cooktop - VECU5361

36" All-Induction Cooktop

36" Gas Cooktop - RVGC

Didn't find the model you need?

We can repair any model with a discount of up to 15%!

Fast diagnostics, competitive prices, and a personalized approach.

929-996-2820 goglom.ny@gmail.com

Main Faults

Main reasons:

  • Faulty wiring: mechanical damage to the socket, plug, or cord.
  • Malfunctioning temperature regulator.
  • Malfunctioning heating element. A clear sign is only one burner not turning on.
  • Failure of the protective relay. A clear sign is constant switching on/off.
  • Failure of the control unit (program controller).
  • In the case of gas stoves, possible contamination or malfunction of gas burners.

Main reasons:

  • Thermostat failure. Possible insufficient or excessive heating.
  • Failure of the heating element or its power supply circuits.
  • Malfunction of the thermal sensor.

Main reasons:

  • Touch panel malfunction (no signal for activation).
  • Fuse failure (often due to voltage fluctuations).
  • Heating element failure or its power supply circuits.
  • Malfunction of the thermal sensor.
  • Malfunction of the control unit (software controller).
  • In the case of gas stoves, possible contamination or malfunction of gas burners.

Main reasons:

  • Contamination of the ignition spark plug or malfunction of its connection circuits (often due to insulation defects).
  • Failure of the ignition spark plug.
  • Moisture on the burner.
  • Malfunction of the piezo ignition mechanism (often simple wear and tear).
  • Malfunction of the gas control system.

Main reasons:

  • Current leaks to the device's body or "ground." Often due to malfunctioning heating elements.
  • Insufficient power of the electrical wiring. The problem often occurs when multiple high-consumption devices are running simultaneously: electric kettle, iron, hairdryer, etc.
  • Malfunction of the electrical circuits of the cooktop itself.

Most common reasons for error codes on Viking cooktops:

  • Malfunction of the control unit (software controller).
  • Absence of cookware on the surface or inappropriate cookware is placed.
  • Low voltage in the network.

Main repair work

Replacement of handles, switches

(from 250$)

Replacement of power boards

(from 1200$)

Cooktop Glass replacement

(from 1100$)

Burner replacement

(from 800$)

Temperature sensor replacement

(from 350$)

Display replacement

(from 800$)

Control board replacement

(from 1600$)

Electronic Module repair

(40% of the cost of a new one)

Question and Answer

Yes, we provide appliance repair services in the New York City area and within a 40-mile radius of Manhattan, including parts of New Jersey.

We purchase parts only from official Viking representatives. All parts are original and come in factory packaging.

After completing the diagnostic, we will order the necessary part for you and return to install it within one week. If no additional parts are needed, the repair will be completed during the same visit.

Providing an accurate estimate without a technician's diagnostics and report is usually not possible. However, we can offer a rough estimate over the phone.

We provide a 2-years warranty on all repairs.

You can pay for the services in cash, by card, or by check after confirming that the appliance is in good condition. For legal entities, payment to the organization's bank account is available.

Reviews

My Viking refrigerator stopped cooling, and I was worried about losing all my groceries. I called the service center, and their technician arrived the same day to diagnose the issue. It turned out the compressor had failed. They ordered the replacement part immediately and installed it within a week. Now it works like new! Highly recommend their fast and professional service.

Henry M.

I was having trouble with my Viking oven—it wouldn’t heat evenly, and the temperature kept fluctuating. The technician identified a faulty temperature sensor during the diagnostic visit. The part was ordered and installed quickly, and my oven has been working perfectly since. Great experience overall!

Casey G.

My Viking dishwasher was making loud noises and not draining properly. The technician performed a full diagnostic and discovered a clogged drain pump. They fixed the issue on the same day since no extra parts were needed. I was impressed by their expertise and efficiency. Definitely my go-to service center from now on.

James T.

The burners on my Viking range stopped igniting, leaving me unable to cook. I called this service center, and they came out the next day. The technician quickly diagnosed a problem with the igniter module and replaced it. The repair was done during the same visit, and my range is working like a charm again. Fantastic service!!

Amy L.
Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820 Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820 Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820 Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820 Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820 Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820 Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820 Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820 Schedule the appointment today! E-mail: goglom.ny@gmail.com Phone: 929-996-2820